I'm sure that doesn't come as a surprise to you. I suppose the surprise may be that I admit it!
Only work today. No training and no inspiration. Tomorrow's another day.
Just a couple of quick things.
1)Bernie, you look great, for an old, bald, fat f&#ker who's got 52 staples in his belly!
2)Mike I love you.
3)John, you have to actually try it and then give me your opinion again. Or should I say again, and again? ..lol.. I know that's not the Rooyakkers way but I would encourage it anyway.
“Courage doesn't always roar. Sometimes courage is the quiet voice at the end of the day saying, "I will try again tomorrow."---Mary Anne Radmacher
love
peter
Tuesday, November 3, 2009
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2 comments:
I have done this lots of times prior to you suggesting it, and have had mixed results. I don't want to suggest it is always a negative thing, but that it can be a negative thing. Put yourself in the position of the server. He or she may well be under great stress from just trying to keep up. Now you arrive and ask how they are doing. Not only do they need to respond to you with some polite meaningless chatter, they know you really don't want to know how they are, and they couldn't tell you the truth if they wanted to....(well my dog died last night and the woman i work with here is a bitch, and my throat is always dry because i had throat cancer etc..)After they answer your question, then they need to re-ask "how can I help you". Now I know you are a patient caring person, but the guy behind you in the line may not be, and now he has had to wait an extra 4 or 5 seconds for his fix. When he gets up to the counter or speaker, he doesn't want to know how the server is feeling, he wants his f*%&$ing coffee now! Think of the money Tim's will lose if everyone takes the few seconds to ask and answer "how are you feeling". In fergus, they would have to close down the street from the backlog of the drivethru. The people in the store are trained in a very specific way to be as efficient as possible to serve as many customers as possible, and I would suggest that by basically interfering with this efficiency, you may well be causing more stress for the person whose feelings you don't really want to know about anyway. If you really want to be more personal with any server, it is far more meaningful and less disruptive to express your appreciation of a job well done in very tough conditions. They will actually feel better because you recognize the hard work they are doing and they are already trained to say thanks anyway, and almost NOBODY tells the servers at Tim's they are doing a good job.
You should apply for a job there!
Love Old John
I have to agree with you John. I know that the drive through's have targets regarding the time it takes to process each customer, number per hour etc. I agree that it is much more beneficial to them even if you just say thanks (like you mean it)and wish them a great day when they are handing you your coffee.
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