"May I take your order?"
Ok, here's the plan! I'm gonna start a "movement"
Try this next time you go through a fast food drive through. Instead of placing your order for your burger/coffee when they ask for it say, "Hello how are you today?" I bet you will be surprised. I challenge you to try it and let me know the results.
Technology is robbing us of our human interaction and we need to stop the trend. We need to start a movement.
"It has become appallingly obvious that our technology has exceeded our humanity."---Albert Einstein
"And can you, can you imagine fifty people a day,I saidfifty people a day walking in singin a bar of Alice's Restaurant andwalking out. And friends they may thinks it's a movement."---Arlo Guthrie
love
peter
Subscribe to:
Post Comments (Atom)
4 comments:
I like this post.
Once upon a time, I had to go to the grocery store with my assistant director of where I worked. We had to buy something for the staff that day, and anyhow, we went to the check out lane to purchase the items. I said to the cashier, "How are you today, Susan?". My assistant director turned to me after we left the check out lane and said "do you know her?".
I didn't, of course, but my director thought I did, simply because I took the time to ask how her day has been going and also bothered to read her name tag.
We need to treat each other like fellow human beings so that all of our lives feel just a little bit less monotonous and mechanical.
Peace,
Mike
As to Peter's challenge, I suspect the reaction you get will depend on a number of things, not the least of which is how busy the person on the other end is at the moment. It may well be a positive distraction from their mundane job, or it could just as well be a hindrance to their well planned efficiency. They do know after all, that you are not asking because you want to know. If you really want to make an impression, compliment them on the great job they do in a very tough environment. This has far more meaning than "how are you doing?".
As to Mike's post, you are quite right about using the persons name. There have been studies done that show if you know the name of the person you are dealing with, you will get better service and possibly even better pricing! (at least at locations where pricing has some flexibility).
I like that you both have some empathy towards these servers, and everyone would benefit from spending some time doing this job. It really gives you a completely different perspective.
Love Old John
As to Peter's challenge, I suspect the reaction you get will depend on a number of things, not the least of which is how busy the person on the other end is at the moment. It may well be a positive distraction from their mundane job, or it could just as well be a hindrance to their well planned efficiency. They do know after all, that you are not asking because you want to know. If you really want to make an impression, compliment them on the great job they do in a very tough environment. This has far more meaning than "how are you doing?".
As to Mike's post, you are quite right about using the persons name. There have been studies done that show if you know the name of the person you are dealing with, you will get better service and possibly even better pricing! (at least at locations where pricing has some flexibility).
I like that you both have some empathy towards these servers, and everyone would benefit from spending some time doing this job. It really gives you a completely different perspective.
Love Old John
It's so good, it should be read twice anyway!
Old John
Post a Comment